Loved working with Josh! No pressure, simple process, thorough information regarding the sweet Mini Cooper Countryman we bought for our daughter. I will keep Fiat in mind when we look for our next car!
I began as a service department customer. I had a 2012 500S that I had purchased used in Dallas. The service department was amazing from the get go. I took my car in for an inspection and oil change. As a new Fiat owner, I had a ton of questions... They took very good care of me and I felt very comfortable with my purchase. Before I could make my first payment on the 500S, I was in a bad wreck and the car was totalled. I like the 2012 500 so much, I went to purchase another. The sales department was just as amazing as the service dept. From the first moment I walked on to the sales floor, I knew I was in good hands. They answered every question and did not pressure me into anything. After putting up with my thorough investigation(5 hours) of the vehicle(s) I was interested in, they had the perfect car for me. I purchased a 500L. They had me on the road that night no problems. I would like to thank Parker and the entire team at Fiat of Austin. I will be a life long customer...
My 2012 Fiat was in for service and had just run out of warranty. I was told it would be fairly pricey to fix and was given the option of trading in for a 2016 500x because of the good rebates. So, that's what I did!
This is my third purchase from Fiat and Brandon has assisted me with the last two. He is always kind and helpful. I appreciate that.
I couldn't be happier with my experience at Fiat Of Austin. Brett was an extremely nice guy to work with as well as a great salesman. After talking with him for only a few minutes I had my car picked out. He even made sure that upon my request the front licence plate frame was not installed because I didn't want holes put in my front bumper. That was a huge deal for me and I am so happy they were so understanding about that. The dealership worked with me to get me exactly what I wanted and I had a great experience. I would recommend anyone looking for a Fiat to go to Fiat Of Austin.
This by far was the best car buying experience I have ever had. Brandon Grebe, our "sales guy", never made us feel pressured or rushed to make any decisions. We told Brandon what we were looking for and he found us exactly what we needed, for the price we were hoping for. Because of past experiences, we had planned on this being an all day endeavor. We got to the dealership when the doors opened and were through the entire process from start to finish in a little over 3 hours, including test drive, price negation, and financing. Brandon went out of his way to show us everything about the car and answer every question we had. He even took us over to the service station to talk with them about maintenance costs and schedule. Brandon made sure we were able to sync our phones to the Bluetooth before we drove away. The people at Fiat of Austin made this the most painless, most enjoyable car-buying experience. And we adore our new Fiat! Would absolutely recommend this dealership to anyone looking to buy a car.
Angela greeted me the moment I walked in the dealership. She was very informative and thorough in regards of the models and their specs. Even though I had checked them out online and did some research, I still wanted to look at them in person and make a decision from that. Not only did she provide excellent customer service, but she and the amazing personnel at Fiat/Alfa Romeo of Austin made it work so I could take the car home that day with a price I could afford!! Thank you again!!